Privacy Policy

Industrial maintenance workflows, plant capacity parameters, and operational equipment data are crucial trade secrets. As HAVKOM Engineering, we commit to protecting the technical data of your compressed air and nitrogen infrastructure, as well as your corporate contact information, with the highest standard of security. This policy outlines how we safeguard the privacy and data security of visitors and clients using our website.

1. Information Collected

When you contact us, request a quote, or utilize our digital service infrastructure, you voluntarily provide us with your corporate contact details (full name, company name, email, phone) and technical system parameters (if applicable). Additionally, anonymous system data such as IP address, browser type, and session logs may be collected for technical analysis during your visit.

2. Purpose of Information Use

Collected corporate and technical data is strictly used to execute our engineering operations. Our objective is to deliver tailored equipment, technical service, and engineering solutions for your facility, optimize service dispatch routes, and develop planned maintenance strategies to minimize downtime. None of your data is shared with third-party marketing agencies or data brokers.

3. Information Security & Encryption

Your customer data is hosted on secure servers protected by up-to-date security standards, firewalls, and SSL/TLS 256-bit encryption technologies. Physical and digital access permissions are strictly limited to engineers and technical service staff directly involved in operations.

Technical and commercial records are retained securely for the duration of the operational partnership and statutory retention periods, after which they are safely purged or anonymized. For your legal rights under data protection regulations and statutory disclosures, please review our KVKK Information page.

4. Third-Party Services

We may utilize trusted third-party cloud services to ensure site security (such as Google reCAPTCHA bot protection), analyze performance (such as Google Analytics), and enable secure form submissions. These providers are bound by strict Data Processing Agreements (DPA) and cannot use your data for their own purposes.

5. Cookies

Cookies are used to monitor site performance and enhance user experience. For detailed information on our cookie usage and management options, please visit our Cookie Policy page.

6. Contact